Privacy Policy

We collect the information you provide when you create an account, such as your name and email address, and the prompts, files and requests you submit to Simpledot in order to generate answers.

If you use Vaani (voice), your microphone audio is streamed to our speech and voice providers only while a voice session is open, so that your speech can be transcribed and answered. If you enable the camera, video stays in your browser; a single still frame is sent to an AI provider only when you explicitly ask Vaani to look at something.

We also collect basic usage data — such as which task types you use, how often, and answer counts for plan limits — to operate and improve the service. Payment details are collected and processed by our payment processors (Razorpay, and Stripe for some regions); Simpledot never sees or stores your full card number.

Sensitive mode (Settings → Privacy) replaces Aadhaar numbers, PAN, card numbers, phone numbers, email addresses, IFSC codes and UPI IDs with placeholders on your device before a prompt is sent to Simpledot or any AI provider. The masking happens in your browser; the original identifiers are not transmitted.

Private chats (Settings → Privacy) answer your question without saving the conversation to your history, the shared answer cache, or your Brain memory.

The Brain shows every memory Simpledot has saved about you; you can edit or delete any memory, or clear the whole Brain, at any time.

Delete account (Settings → Data & usage) permanently removes your chats, memories, preferences, workspace runs and sign-in in one step, without contacting support. Invoices are retained for tax and accounting law but are detached from your identity. How these controls work is described in plain language on our Trust page at simpledot.in/trust.

Your prompts are sent to the AI models we integrate with in order to generate responses. We use your account information to provide the service, process billing, and communicate with you.

We do not sell your personal information to third parties.

To generate answers, Simpledot forwards your requests to leading AI providers including OpenAI, Anthropic and Google, to Perplexity for live web research, and to ElevenLabs and OpenAI for speech recognition and voice synthesis in Vaani. Requests are sent under our API agreements with these providers, which do not permit them to use your data to train their models. Your use of Simpledot is also subject to how these providers handle data on their platforms.

Private chats and Sensitive mode reduce what reaches these providers: masked identifiers are never sent, and private chats are not retained by Simpledot.

We retain your account information for as long as your account is active. Response history is stored so you can revisit past answers, and you can delete individual chats, all chats, or your entire account at any time from Settings.

When you delete your account, your chats, memories, preferences and usage records are removed immediately from our production database. Invoices and payment records are kept for the period required by Indian tax and accounting law, with the link to your identity removed. Residual copies in encrypted backups expire on their normal rotation schedule.

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the product is used. You can read more in our Cookie Policy and control cookies through your browser settings.

We use industry-standard measures to protect your data, including encryption in transit (HTTPS), encryption at rest in our database provider, row-level security so that each account can only read its own conversations and memories, and server-side origin and bot checks on every API route. No method of transmission over the internet is completely secure, but we work hard to protect your information. Details are on our Security page.

Simpledot is operated from India, and the AI providers and infrastructure we rely on may process data in other countries. Where personal data is transferred across borders, we take steps to ensure it remains protected in line with applicable law and appropriate safeguards.

Depending on where you live, you may have rights to access, correct, delete, or export your personal data, to object to or restrict certain processing, and to withdraw consent. This includes rights under the EU/UK GDPR and the California Consumer Privacy Act (CCPA) where they apply to you.

Under India's Digital Personal Data Protection Act, 2023 you also have the right to access, correct and erase your personal data and to nominate someone to exercise these rights on your behalf.

Deletion and most access requests can be completed yourself from Settings without waiting for us. For anything else, contact us and we will respond within the timeframes required by applicable law. We do not sell your personal information.

Simpledot is not directed to children under the age of 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect personal data from them. If you believe a child has provided us data, contact us and we will delete it.

We may update this Privacy Policy from time to time. When we make material changes, we will update the "last updated" date and, where appropriate, notify you.

Simpledot is operated from India. If you have questions about this policy or wish to exercise your rights, contact our privacy team at privacy@simpledot.in.