Refund & Cancellation Policy

Paid plans are billed in advance on the billing cycle you select — monthly or annually. Your subscription renews automatically at the end of each cycle unless you cancel before the renewal date.

All prices are shown in Indian Rupees (₹) and are inclusive of applicable taxes unless stated otherwise.

You can cancel your subscription at any time from your account settings. When you cancel, your plan remains active until the end of the current billing period, after which it will not renew.

After cancellation you retain access to paid features until the period you have already paid for ends. We do not automatically delete your account when you cancel; if you want your data removed as well, use Delete account in Settings → Data & usage once the subscription is no longer active.

Because Simpledot provides immediate access to paid digital features, fees are generally non-refundable once a billing period has begun.

If you were charged in error, experienced a duplicate charge, or could not access the service due to a verified fault on our side, contact us within 7 days of the charge and we will review your request and issue a refund where appropriate.

Approved refunds are processed back to your original payment method through our payment processor, typically within 5–10 business days.

The free plan does not require payment and can be used within its stated limits at no cost. Where a trial or promotional offer is provided, its specific terms will be stated at the time of the offer.

We may change plan prices from time to time. Any change will apply from your next billing cycle, and we will give you notice before it takes effect so you can decide whether to continue.

For any billing, cancellation, or refund question, reach our team and we'll help resolve it as quickly as we can.